WD My Passport Wireless Pro Storage Firmware 1.02.24

Resolved Issues:

- Added support for 1 & 4TB HDD models
- Added alert warning message when device detects SD card/USB storage with corrupted file system is used
- Adjusted battery charging profile and alert message
- Changed device to load plexmediaserver.sh script from new package instead of default firmware package
- Disabled power button in USB direct attach storage mode to prevent unsafe USB removal
- Improved WD media crawler metadata extraction performance
- Resolved "Device does not have enough space for upgrade (370002)" issue when device is formatted with FAT32
- Resolved "Media Server database internal server error. (31002)" issue when copying files over SMB
- Resolved "Media Server database internal server error. (31002)" issue when USB import is set to Move with USB storage that is read-only
- Resolved all LED flashing issue when backing up files/folder with special character from SD card
- Resolved all LED flashing issue when device is returning from suspend mode
- Resolved all LED flashing issue when performing USB import with device not having enough disk space
- Resolved all LED flashing issue when SD card is plug and unplug repeatedly
- Resolved device reboot issue when manually updating device with invalid firmware
- Resolved file access permission issue with My Cloud mobile app
- Resolved incorrect power LED display when device is unplugged from USB direct attach storage mode
- Resolved incorrect Wi-Fi LED behavior when device is in manual Wi-Fi uplink reconnection mode
- Resolved incorrect Wi-Fi LED behavior when device is in standby mode
- Resolved issue of Copy button in web UI is slow to start
- Resolved issue of device unable to be re-formatted by some Macbook Pro
- Resolved issue of device unable to charge certain iPad 3 in power bank mode
- Resolved issue of firmware uploading status missing during manual firmware update
- Resolved issue of hot plugging USB or SD card may cause web UI or My Cloud mobile app to stale temporarily
- Resolved issue of missing warning message when user is attempting to import content from SD/USB storage that is larger than the space available
- Resolved issue of not supporting long Traditional Chinese character as Wi-Fi SSID
- Resolved issue of pressing the Wi-Fi/battery button does not reinitiate the device's wireless network broadcasting
- Resolved issue of SD card auto import failed to start when device is in standby mode
- Resolved issue of SD/USB import progress bar slow to respond in web UI
- Resolved issue of SD/USB storage with multiple partition not getting imported completely
- Resolved issue of thumbnail not auto generating for the My Cloud mobile app
- Resolved issue of unable to delete file/folder when Twonky DLNA server is processing the same file/folder
- Resolved issue of USB import fail to start when SD card is also inserted
- Resolved issue of USB import file path different than SD card import
- Resolved issue of web UI displaying incorrect firmware update time
- Resolved issue of Wi-Fi Auto Reconnect option missing from web UI when device is set to client mode
- Resolved issue of Wi-Fi Auto Reconnection set to run when device did not join any router during onboarding
- Resolved issue of Wi-Fi slow to rebroadcast SSID when device is set to battery life mode and resuming from standby
- Resolved issue of Wi-Fi SSID failed to broadcast when device is set to battery life mode and resuming from standby
- Resolved issue with content has incorrect timestamp from subsequent SD card import
- Resolved issue with device failing to resume from suspend mode
- Resolved issue with device LED takes too long to start for SD or USB import process
- Resolved issue with device unable to backup iPhone running iOS10
- Resolved issue with GoPro HERO4 & HERO5 Session camera which may cause device to fail when its battery is below 20%
- Resolved issue with not allowing manual firmware update when device is plugged into AC power and battery is below 50%
- Resolved issue with quick scan with file system check not performing scandisk
- Resolved issue with user need to setup drive lock function again after firmware upgrade
- Resolved issue with web UI displaying 0 KB of 0 KB during SD card import
- Resolved network access issue from Windows over the 5 GHz wireless network when device is set to Battery Life mode
- Resolved Plex server reset issue
- Resolved SD/USB import folder name's timestamp doesn't match when the process occurred
- Resolved various web UI, message display and translation issues
- Resolved web UI displaying different SD card capacity than actual
- Resolved web UI eject button issue with multi-partition USB storage
- Resolved web UI slow response issue
- Resolved Wi-fi 2.4 GHz connection issue with Sony D5503 phone
- Resolved Wi-Fi 5 GHz adaptivity issue when device is within 1 meter range
- Resolved Wi-Fi connection issue when device is connecting to AP router without DHCP function
- Resolved Wi-Fi connection issue when switching device to wireless network with open security
- Resolved Wi-Fi connection issue with two different AP routers broadcasting same SSID on 2.4 GHz and 5 GHz
- Resolved Wi-Fi instability issue with Wi-Fi Inactivity Disable set to off by default

To update the firmware:

- Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. 
- Format the SD card in FAT-32 file system.
- Create a folder on the SD card named “update”.
- Copy the MyPassportGen2_x.bin file into the “update” folder.
- Turn OFF the My Passport Wireless Pro.
- Insert the SD Card.
- Turn ON the My Passport Wireless Pro.
- After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening.
- Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state.

Important product update notes:

- Do not interrupt the firmware upgrade process. Doing so may cause the device to malfunction or render it unable to boot.
- If you are using the manual update method, do not rename the firmware file. Doing so will cause the manual update to fail.

About Network-Attached Storages:

Upgrading the Network-Attached Storage (NAS) firmware can improve the system’s overall performance, stability, and security by adding various fixes for related issues, enhancing existing features (or adding support for new ones), or updating different applications.

Due to the high number of NAS manufacturers, as well as network storage types, installing a new firmware might not be always as easy as it appears – and not too safe either. Failing to perform a software update can cause serious malfunctions to the network storage.

So, before you even consider applying this release, carefully read the installation guide and initiate the process only when you have understood and completely familiarized yourself with all the steps.

Moreover, it would be best if you take into account using a UPS unit (Uninterruptible Power Supply) to perform this task, because no power disruption should affect the upgrade.

With all these aspects in mind, after you have read the installation guide, click the download button to apply this firmware version to your NAS. Remember to check back with our website in order to stay up to speed with the latest releases.